Adding Value vs Cutting Cost

This is another great 3-minute Coaching from my friend Steve.  I LOVE it!

Peace and Love,

Elle

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...S T E V E ' S....3 - M I N U T E....C O A C H I N G 
Steve Straus - Coach Subscribers: 1600+ Readers: 3200+ 07SEP11 
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Today's Topic - DISTINCTION: Adding Value vs. Cutting Costs 
(Distinctions are subtleties of language that, when gotten, 
cause a shift in a belief, behavior, value or attitude.) 

When the going gets tough in business most folks 
automatically think of how they can cut costs in order 
to survive. There's another way to go. 

Remember a time when you, either as a consumer in a 
retail transaction or as a business person dealing 
with one of your vendors, were pleased by receiving 
more value than you planned on. Those occurrences 
may have been rare, but notice that the ones you 
remember feel really good. Of course they do; 
everybody likes to receive added value. 

So why not think of how you can cause those feelings 
in your customers by creating ways to add value to 
them? When they experience and feel that, you have 
set yourself apart from the automatic-cost-cutting 
horde. Besides, cost cutting only leads to a race to 
the bottom where nobody wins. 

Often, adding value costs no money, only some of your 
time and your intention to add value. Because you want 
to do business that way, which is no real cost at all. 

Coaching Point: This Distinction is, of course, applicable 
to business, but can you think of ways you could add 
value to the meaningful relationships of your life? 

YOU ARE FREE TO FORWARD THIS. And Thanks! 
Copyright 2011 Steve Straus. All rights reserved. 
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Steve Straus 
A Coach for highly successful people -- since 1987 
195 Panorama Cir., Pottsboro, Texas 75076 USA 
903-786-4786 
http://www.StrausUSA.com

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